ICT Account Manager - ANZSCO 225211

ICT Account Manager manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders.

ICT Account Manager may perform the following tasks: 

• compiling lists of prospective client businesses using trade directories and other sources
• acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
• visiting regular and prospective client businesses to establish and act on selling opportunities
• assessing customers' needs and explaining the goods and services which meet their needs
• promoting employers' ICT goods and services to existing and prospective clients
• quoting and negotiating prices and credit terms, and completing contracts and recording orders
• arranging delivery of goods, installation of equipment and the provision of services
• reporting to sales management on sales made and the marketability of ICT goods and services
• following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
• preparing sales reports, and maintaining and submitting records of business expenses incurred

Are you Eligible to Live and Work in Australia as an ICT Account Manager ?

ICT Account Manager is classified as Group B occupations by Vetassess. The criteria for skills assessment of Group B occupations are the following :

• Qualification(s) assessed at AQF Bachelor degree or higher degree with a highly relevant field of study and at least one year of post-qualification highly relevant employment in the last five years; Or
• Qualification(s) assessed at AQF Bachelor degree or higher degree with an additional qualification at least Australian Qualifications Framework (AQF) Diploma level in a highly relevant field of study and at least two years of post qualification highly relevant employment in the last five years; Or
• Qualification(s) assessed at AQF Bachelor degree or higher degree without a highly relevant field of study and at least three years of post-qualification highly relevant employment in the last five years;

According to Vetassess, if you have pre-qualification employment and if all of your employment is before your qualification assessed at the AQF bachelor degree level , you are required to have five years of highly relevant employment in addition to at least one year of highly relevant employment at an appropriate skill level completed in the last five years.

As stated on the Vetassess website, an ICT Account Manager manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders. Highly relevant fields of study would include disciplines relevant to information and communication products, such as computer science and information technology. Other major fields of study such as marketing, accounting, or finance will be considered on a case-by-case basis if the employment is highly relevant and there is a clear connection between the major field of study and the products/services sold. The ICT products sold are typically targeted at enterprise (corporate) or public sectors and would normally be expected to constitute business solutions rather than be off-the-shelf products. The role requires in-depth, specialised knowledge in ICT to assess the needs of client organisations, explain the goods and services in detail, and engage in appropriate reporting and business planning. The role of an Account Manager is primarily to generate increased revenue from existing accounts, rather than to acquire new accounts. ICT Sales Assistants, who sell computing and telecommunications related goods and services in retail and wholesale establishments, are elsewhere classified in ANZSCO at a lower skill level than ICT Sales Professionals.

If you wish to check your eligibility to migrate permanently to Australia as an ICT Account Manager, please fill out the below assessment form. The assessment is free. After submitting the form, a registered migration consultant will look into the information and advise you of the outcome of the assessment via your email address.