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Call or Contact Centre Manager - ANZSCO 149211

By Principal Migration Consultant.

Assessment Authorities: VETASSESS

Call or Contact Centre Manager organises and controls the operations of a call or contact centre. May work in a call centre.

Call or Contact Centre Manager may perform the following tasks:

  • developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
  • ensuring operational efficiency within a call centre
  • providing direction and feedback to team members and assisting with recruitment
  • managing, motivating and developing staff providing customer services
  • planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
  • liaising with other organisational units, service agents and customers to identify and respond to customer expectations
  • may work in a call centre

This occupation is on the Regional Sponsored Migration Scheme Occupation List (RSMS ROL) , you may be eligible to apply for the following visa subclass:

  • Regional Sponsor Migration Scheme (subclass 187)

Are you Eligible to Live and Work in Australia as a Call or Contact Centre Manager?

If you wish to check your eligibility to migrate permanently to Australia as a Call or Contact Centre Manager, please fill out the below assessment form. The assessment is free. After submitting the form, a registered migration consultant will look into the information and advise you of the outcome of the assessment via your email address.

Skilled Visa Assessment - Your First Step

The following assessment form is for those individuals who want to apply for Australian Skilled Migration Visa. Please submit the form below and a registered migration agent will contact you to explain the next steps in your migration process..

Personal Details

What is your first name?*
What is your family name?*
What is your email address?*
What is your contact number?*
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What is your date of birth? (dd/mm/yyyy)*
What is your nationality ?*
What is your marital status?*
Are you in Australia now?*

Qualifications

What is the highest level of your education? *
What is the name of the university?*
What is the country of the university?*
What is the name of the course? e.g. nursing*
Month and year of your graduation
Have you got second qualification?
What is the level of your second education?
What is the name of the second university?
What is the country of the second university?
What is the name of the second course?
Month and year of graduation
Have you got third qualification?
What is the level of your third education?
What is the name of the third university?
What is the country of the third university?
What is the name of the third course?
Month & year of your graduation

Work History

What is your occupation?*
How long have you been working in this occupation?*
What is the company's name?*
What is your position/job title? *
Type of employment:*
Add second employer?
What is the second company name?
What is your second position/job title?
Type of employment :
How long have you been working in second occupation?
Add third employer?
What is the third company's name?
What is your third position/job title?
Type of employment :
How long have you been working in third occupation?:

English Language Ability

Have you sat for any English test in last 3 years?*
What language did you speak as a child?:*
How do you consider you speak English?:*
How do you consider you read English?:*
How do you consider you write English?:*
What English test have you sat?*
Your scores: *

Relatives in Australia

Do you have a relative who is an Australian citizen?
What is you relative name?
What is your family relationship?e.g. cousin

Declaration

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